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Salesforce — AI news & analysis
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Salesforce moved the reasoning into Claude — and the meter that would bill it is three blank lines on its own rate card
AIforce, announced at Dreamforce on 15 September, puts Salesforce inside Claude through a prebuilt MCP server with 37 sales skills. The reasoning now happens on Anthropic's side, which means Anthropic's meter runs and Salesforce's mostly does not. Salesforce's own Flex Credits rate card already names the three usage types that would bill this traffic — Headless Platform Interaction, Record Operation, Process Invocation — and lists all three as TBA, unmetered, with 30 days' notice before that changes.
Read story →Salesforce shipped agents that work for weeks onto a meter that bills by the action — and put the cost controls in fiscal 2028
Over 10-11 September Salesforce closed its $3.6B Fin acquisition months early, previewed a Trusted Enterprise AI Harness to govern every agent in the enterprise, and made six of seven named Agentforce agents generally available on a new long-horizon runtime. The agents that spend are live now. The AI Control Plane that manages cost begins rolling out in early fiscal 2028. Salesforce published no price for any of the seven, and no guidance on how many billable actions a week-long autonomous goal consumes.
Read story →Six days after Slack sold none of the agents, Claude became its default model
On 20 August 2026 Slack Code launched with four rival coding agents and Slack selling none of them. On 26 August Salesforce and Anthropic announced Claudeforce, making Claude the default model across Slack, Slackbot, Agentforce Coworker and the Atlas Reasoning Engine. Open beta duly arrived at Dreamforce on 15 September. No pricing was disclosed for any of it, then or now. Here is what changes for buyers who thought they were choosing their own model.
Read story →Slack Code puts four rival coding agents in one channel — and doesn't sell any of them
On 20 August 2026 Salesforce launched Slack Code: dedicated 'code channels' where Claude, Devin, GitHub Copilot and Vercel write, diff and preview code in front of the whole team. Slack charges nothing for the channel and sells none of the agents. That is not generosity — it is the same land grab happening one layer down, and it changes what your agent bill looks like.
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